Essay About Cafeteria
A cafeteria is a place wherein you can choose the food you want and buy it. In a cafeteria there is a big variety of food to choose from. You can eat the food that you bought from the cafeteria or that you brought from home in the dining area of the cafeteria. I have been studying in FEU Diliman for two semesters now and I have noticed how the cafeteria is for these two semesters.
As a college student of FEU Diliman, I must say that there should be a lot of changes in the cafeteria of our school. Our cafeteria should have a larger variety of foods to choose from. The variety of foods that are in our cafeteria every day is not much and people would opt to buy food from outside the school instead. They should make more food to sell everyday since there are a lot of elementary, high school and college students buying food from the cafeteria everyday. The cafeteria should sell foods that have proper protein and that are nutritious. They should also sell food that has vegetables because it is healthy for example they could make vegetable stew. Different types of fruits should also be sold because sometimes the students wants to buy fruits but the cafeteria person says that the fruits are only for the varsity players. Varsity players and students don't have a...show more content...
In my opinion they should not sell soft drinks at all at the cafeteria. If college students want to buy soft drinks they can buy it from outside the school instead. Elementary and high school students would get tempted to buy soft drinks because they see it in the cafeteria but they can't so they would buy it outside the school instead. Soft drinks are not good to drink because they contain a lot of sugar in them and the student might become hyper or have a lot of energy because of that. If the student will buy the soft drink at school he or she might become addicted to drinking it because of the
United Parcel Service
United Parcel Service
Executive Summary
UPS has announced that after more than 90 years as a private company, it was planning an initial public offering to become a publicly traded company. In response to this, we will first analyze UPS¡¦s business strategy and it¡¦s sustainability of its current performance. Then we will look at key factors to estimate the UPS¡¦s market capitalization value using FedEx¡¦s multiples as well as ¡§best in breed¡¨ company premiums. From this, we concluded that UPS¡¦s IPO should create a market capitalization for UPS between $17,520 million and $30,415 million.
Evaluation
UPS is the largest parcel delivery service in the world. They also help their customers its customers with supply chain management,...show more content...
Also UPS¡¦s decision to operate their ground and express business as one integrated company sharing the same trucks and sorting centers gave UPS advantage over FedEx. UPS is likely to sustain the current performance since ground delivery business, which has been growing at a slower rate than express business is expected to grow faster mainly due to the expansion of Internet shopping which would provide a boost for the B2C ground business.
FedEx has not fared as well as UPS in financial performances. FedEx¡¦s total revenue has grown 60% from 1996 to 1999 while their net income has doubled in the same period. FedEx¡¦s acquisition of RPS will challenge UPS for the ground delivery business and affect the sustainability of UPS¡¦s advantage in the ground deliver business. FedEx has been competing well in the higher–end, high–service segment of the package delivery market. Although, digitations of documents and emergence of electronic signatures is threatening the express business which FedEx has the advantage over UPS.
Analysis
If we use FexEx¡¦s multiples as benchmarks we get an average UPS market capitalization of $17,520 million. Using FedEx¡¦s trailing price to earnings ratio, we come up with UPS¡¦s market capitalization of $13,911 million. Using FedEx¡¦s market to book
Customer Service Essay examples
Companies are misguided nowadays by the notion that customers depend on them, when the truth of the matter is that companies are dependent on those customers. Customer satisfaction and customer loyalty is now essential for a business or company to survive. So what is the difference between customer satisfaction and customer loyalty and how to companies and or business achieve this? Also when you have difficult customers how do you achieve customer satisfaction?
It's essential that companies or businesses today listen to their customers. No company or business today can afford to disregard the importance of customer satisfaction and loyalty. Aren't they the same thing? No, they are absolutely not and they are enormously...show more content...
Customer loyalty is much harder to obtain that customer service satisfaction. The most important first step is to satisfy the customer by meeting their expectations. Customers only give a company one chance and if they aren't satisfied they will not do business with that company again, as well as tell others of their experience. The next step would be to exceed the customer's expectations. If a business goes above and beyond to assist the customer they begin to build loyalty. The next step is to truly surprise the customer. In order to dominate the marketplace the company must find a way to make them selves stand out with their product or service, accompanied with phenomenal customer service. Once this has been done customer satisfaction and loyalty will be gained. "Acquiring a new customer can cost four or five times more than keeping a current customer" (Bestmark, 2013). So it's essential to keep the current customer's happy and coming back for more.
Some of the ways that businesses can build loyalty would be by offering loyalty programs, Interacting with customers, surveys, creating institutional ties, and personalized marketing. Another way to build loyalty is to treat your employees so well that they treat your customers well. If you have happy employees they will treat your customers happy. "The link between satisfaction and loyalty however is not proportional" (Kotler, Keller, 2009, p71), so businesses must
Day Care Essay
In today's society the majority of households have a family dynamic where both parents need to work. It is nearly impossible for most families in America to survive financially without two incomes. This puts many parents in a situation where they have to find extra help to watch their children while they are away at work. "These days couples face complex negotiations over work, family, child care, and housekeeping. It becomes evident that where traditional marriage through the centuries has been a partnership based on mutual dependency, modern marriage demands greater self–sufficiency" (Hekker). Day care becomes a necessity for many families, and the main concern for most parents is if the day care will be a positive experience for their...show more content...
In addition, these children become confident in their own skills and thus, more self–reliant" (Cerbasi). Being self–sufficient is a positive attribute that any individual can learn in their lives, and that is a very good quality that an individual can learn especially at a very young age. In life it is healthy to make lasting relationships, and to socialize with other people. It is important that children are given the opportunity to be around other children so that they can acquire vital communication and social skills. "Even with siblings, you can't match the opportunities for social interaction that a child has at day care in the home. Your child will be placed in a class with children close in age and have opportunities to play and negotiate with peers each day" (Cerbasi). My daughter is 3 years old and she is an only child. Day care is something that I would love to put our child in, because for just even a couple hours a week she can be around other children and have a socialization experience she will emotionally need while being around others her own age. This is a valuable experience that we can't give her at home. Doctor Heins suggests, "Play is very important, but the serious aspect is that we have to get along in a social structure" (Burgess). For parents with only one child, day care can be a great option for a place where their child will be able to socialize with other children their own age, enabling the
Marketing Strategies Essay example
Price, product, place and promotion, the four Ps of marketing, are fundamental for successful marketing communication. One of its goals is building and reinforcing relationships with clientele, retailers and other people who the company markets their products to. But the main objective is to reach \a target market and affect their behavior through informing, convincing and reminding. They must reach out to new consumers and persuade then them to purchase their product, while at the same time they must preserve their current customers. But the no matter how good the promotion, it can never substitute for quality, enormously high prices or inadequate retail distrabution....show more content...
(http://media.wiley.com/product_data/excerpt/48/04713472/0471347248.pdf)
Environmental scanning, understanding the businesses target market and examining the external environment, also, is integral to determine business opportunities and threats. To remain in existence, a business must be prepared to change their business strategies. This external environment includes market trends and the social, political and economic environment.
(http://media.wiley.com/product_data/excerpt/48/04713472/0471347248.pdf)
A product typically has a four stage life cycle, with includes the introduction, the growth, the maturity and the declining stages of the product. Technology generally has a shorter lifespan. Therefore, new product must be introduced earlier in the product's life span. (http://www.udel.edu/alex/chapt12.html#life)
The introductory stage is when a new product is introduced to the market. A new product includes new models of an item that has already been in the market. During the introductory stage of a product there is a very high failure rate. It varies from 60%–90%, depending on the trade. (http://www.udel.edu/alex/chapt12.html#life) During this stage the company's marketing objective is to let the target market know of its existence. Push and pull strategies, with ads and coupons, must be used. (http://www.learnmarketing.net/promotion.htm)
The product enters the growth stage next. As the product starts to be accepted by the target
The Meaning of Service Essay
The Meaning of Service
Service is a word used constantly. The word service has an impression on many people. For example; people who work as lifeguards view their work as a service to the community. Naturally, based on working as a lifeguard their definition of service would be an action beneficial to the well–being of others. Not surprisingly, a similar definition was found in the Oxford English Dictionary (OED). Service is described in the Oxford English Dictionary as "the action of serving, helping, or benefiting; conduct tending to the welfare or advantage of another; condition or employment of a public servant; friendly or professional assistance." Furthermore, in Webster's Ninth New Collegiate Dictionary, service is...show more content...
A service berry is "any one of various American trees or shrubs of the genus Amelanchier" (Dictionary of Americanisms). The second definition was one many may not have recognized right away. Service is "public worship according to form and order" (OED). After people read this they think, of course! People are always saying "are you going to attend service on Sunday?" Many immediately think the word service means providing for another and completely forget by attending mass they are performing a service to a higher being.
Becoming so firmly planted in one definition of service people tend to ignore its other uses. A strong attachment to one definition or another can be attributed to working as a lifeguard or work with other programs like YouVote. With YouVote, participants are helping and benefitting others by providing them with information important to upcoming elections. By providing people with information it helps them along their way to making an educated decision when they vote. Working with YouVote has helped to extend the definition of service to all persons who help or serve others like; waitresses, teachers, lifeguards, doctors, lawyers, coaches, and the government. The government continuously provides "service" to our country, or at least they try. The many readings in WRA135 class have shown the government needs to provide more service to those in need like all those living below the poverty line and/or on